04-21-2017 07:18 AM
I have just bought an HP Pavilion laptop and it is up and running nicely. The problem I am having is printing. I send a document to the printer and it seems to be going through but doesn't print. I then check the printer queue but there is nothing on it.
Can anyone help with suggestions of how to get the documents to print?
04-21-2017 09:49 AM
Thanks for using the HP Forums.
What printer and OS are you using?
If it's Windows, can you try this self help document:
Hope that helps!
Although I am an HP Employee, I am speaking for myself and not for HP.