03-29-2014 01:17 PM
I have read all of the posts about the black ink won't print and I have tried all of the solutions. I have had the printer about 18 months but haven't used it much. I have cleaned, unplugged, and cleaned again. It quit printing half way through a document. My printer is a 5510 photosmart B111a series. The cartridge holder won't come out easily that is it doesn't have a lever.
03-31-2014 03:48 AM - edited 03-31-2014 03:48 AM
I'm going to send you a private msg (check out envelope at top right)
I am speaking for myself and not for HP. Twitter: @Ciara_B_HP