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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-21-2017 09:13 AM

HP Recommended
Product: HP Photosmart 5510
Operating System: Mac OS X 10.10 Yosemite

Printer is printing, however its very faint in most places. Looks like when ink is low, or running out, however, some small areas around the perimeterthat print clearly. its pretty much the body that is very faint. Cartridges are new. I have replaced them 3 times thinking that may be the problem. still not printing properly.

3 REPLIES 3

‎04-21-2017 10:47 AM

HP Recommended

Have you tried cleaning the printhead? (see link for info)

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‎04-22-2017 10:01 PM

HP Recommended

Yes I tried cleaning.

We had a power outage a couple days ago and it hasn't worked right since then.

Getting message now that its not connected. 

Trying to get it connected but no luck

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‎04-24-2017 09:48 AM

HP Recommended

Take a look at this HP doc.

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