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Honor Student
Posts: 2
Member Since: ‎04-21-2017
Message 1 of 4 (73 Views)

Printer

Product Name: HP Photosmart 5510
Operating System: Mac OS X 10.10 Yosemite

Printer is printing, however its very faint in most places. Looks like when ink is low, or running out, however, some small areas around the perimeterthat print clearly. its pretty much the body that is very faint. Cartridges are new. I have replaced them 3 times thinking that may be the problem. still not printing properly.

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Associate Dean
Posts: 7,825
Member Since: ‎12-02-2008
Message 2 of 4 (60 Views)

Re: Printer

Have you tried cleaning the printhead? (see link for info)

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Honor Student
Posts: 2
Member Since: ‎04-21-2017
Message 3 of 4 (43 Views)

Re: Printer

Yes I tried cleaning.

We had a power outage a couple days ago and it hasn't worked right since then.

Getting message now that its not connected. 

Trying to get it connected but no luck

Associate Dean
Posts: 7,825
Member Since: ‎12-02-2008
Message 4 of 4 (13 Views)

Re: Printer

Take a look at this HP doc.

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I am a volunteer posting here on my spare time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation