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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Printing Errors or Lights & Stuck Print Jobs
- Re: Prints Blank Pages
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02-20-2017 06:59 AM
Attempting to print from wordpad, printer takes in paper as normal but paper remains blank. Transferred document to pdf, thinking maybe a problem printing from wordpad, but getting same results. test pages etc are fine, just spits out blank pages from documents.
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Accepted Solutions
02-20-2017 07:13 AM
Try the HP web site here.
Let us know.
02-20-2017 07:13 AM
Try the HP web site here.
Let us know.
05-10-2017 11:23 AM
Hello and welcome to the HP Forums!
Basically this happen when you have installed new ink cartridges or if you have made any changes with drivers installed in computer.
1. Restart printer 3-5times.
2. Perform power cycle as it usually fixes 70% of issues with printers.
3. Make sure plastic strip that comes on new ink cartridges have been removed before installing them.
4. Check if old ink cartridges have not been exhausted.
5. Try cleaning the copper plates of ink cartridges with soft cloth.
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Incase the issue persist you may contact Hp Printer support
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