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Honor Student
Posts: 2
Member Since: ‎01-05-2012
Message 1 of 5 (2,151 Views)
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Stuck Ink Cartridge?!

I have a HP F2180 Deskjet All In One Printer.

I have replacement ink cartridges. (both compatible, I checked)

However, I placed the black ink cartridge on the left cartridge compartment which should have been the colour ink cartridge's compartment.

On top of this, it is now stuck; probably because I inserted it while the printer was off. Smiley Sad

 

Is there any way to release the cartridge, I can't take it out?

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Re: Stuck Ink Cartridge?!

Hi,

 

Sorry to hear the inconvenient with your HP Deskjet F2180 All-in-One Printer.

The only way to get the ink cartridge from the color slot is to pry the ink cartridge from the top, be careful of not to damage the plastic tab or other parts in the unit.

In the attached picture, you can see  where the ink cartridge is hitting and trapped, you can insert the tip of a flat screwdriver and push the ink cartridge down while pulling it out with your fingers. Be careful not to insert the screwdriver all the way in or you can damage other parts.

Hope this works!!

 

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Grad Student
Posts: 172
Member Since: ‎09-12-2011
Message 2 of 5 (2,144 Views)

Re: Stuck Ink Cartridge?!

Hi,

 

Sorry to hear the inconvenient with your HP Deskjet F2180 All-in-One Printer.

The only way to get the ink cartridge from the color slot is to pry the ink cartridge from the top, be careful of not to damage the plastic tab or other parts in the unit.

In the attached picture, you can see  where the ink cartridge is hitting and trapped, you can insert the tip of a flat screwdriver and push the ink cartridge down while pulling it out with your fingers. Be careful not to insert the screwdriver all the way in or you can damage other parts.

Hope this works!!

 

I am an HP employee, Printer/All-in-One Expert.
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Honor Student
Posts: 2
Member Since: ‎01-05-2012
Message 3 of 5 (2,135 Views)

Re: Stuck Ink Cartridge?!

After some leverage, confusion and effort...it worked! (took me 2 or 3 minutes)

I had to take it out like a leaver, I expected it would pop out by using a small button at the back or something, oh well.

Thanks alot!

Student
Posts: 1
Member Since: ‎05-14-2016
Message 4 of 5 (53 Views)

Re: Stuck Ink Cartridge?!

i own a deskjet 2050 j510, somehow i managed to get the color cartridge in backwards, is there a way to remove it without hurting the printer?

HP Support Agent
Posts: 14,878
Member Since: ‎09-03-2013
Message 5 of 5 (40 Views)

Re: Stuck Ink Cartridge?!

Greetings @cordell23


Thanks for accessing the HP Support Forums for extra support! I see that the cartridge is stuck inside the printer in a backward position. I would like to help.

 

If you tried all the suggestions on the previous post already, then I contact HP Customer Support  to find out what service or trade-in options are available. Fill in the model number and the form to receive a case number for quicker assistance.

 

Thanks!

Gemini02

I work on behalf of HP

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