Post new question
Question
Reply
 
Highlighted
Student
Posts: 1
Member Since: ‎04-21-2017
Message 1 of 2 (102 Views)
Accepted Solution

TURN OFF TWO-SIDED PRINTING WITH MULTI-PAGE PDF FILE ON ENVY 7640 ON MACBOOK PRO

Product Name: ENVY 7640
Operating System: macOS 10.12 Sierra

HOW DO I TURN OFF TWO-SIDED PRINTING WITH MULTI-PAGE PDF FILE ON ENVY 7640 ON MACBOOK PRO (LATEST OS)??

Reply
0
Accepted Solution

Re: TURN OFF TWO-SIDED PRINTING WITH MULTI-PAGE PDF FILE ON ENVY 7640 ON MACBOOK PRO

Hello, @fmt--- – Hope you are well Smiley Happy
 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!

 

I see that you are trying to turn off the two-sided printing on your MacBook pro. I’d suggest you reset the printing systems to disable the 2-sided printing and also to change all the settings to its default state:
 

  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Restart your computer and then go back to System preferences – Printers and scanners.
  • Click the “Add button” (+).
  • Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
  • Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)


Check the instructions here if you need to enable the duplex settings again: http://hp.care/2nyvwcX

 

Please let me know if this resolves the issue, or if you require further assistance!

Cheers Smiley Happy


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

View solution in context
HP Support Agent
Posts: 4,203
Member Since: ‎07-14-2016
Message 2 of 2 (69 Views)

Re: TURN OFF TWO-SIDED PRINTING WITH MULTI-PAGE PDF FILE ON ENVY 7640 ON MACBOOK PRO

Hello, @fmt--- – Hope you are well Smiley Happy
 

Thank you for becoming an HP Forum member. It is a great location to get help from the community, get suggestions and find what has worked for others!

 

I see that you are trying to turn off the two-sided printing on your MacBook pro. I’d suggest you reset the printing systems to disable the 2-sided printing and also to change all the settings to its default state:
 

  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Restart your computer and then go back to System preferences – Printers and scanners.
  • Click the “Add button” (+).
  • Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
  • Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)


Check the instructions here if you need to enable the duplex settings again: http://hp.care/2nyvwcX

 

Please let me know if this resolves the issue, or if you require further assistance!

Cheers Smiley Happy


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I work on behalf of HP

If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the Thumbs up" button!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation