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Honor Student
Posts: 3
Member Since: ‎08-13-2009
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USB Cable problem with HP Photosmart 7960 printer

This may sound like a stupid question but I just bought a new 7960 printer to replace my old 7960 which has two out of the three ink cartridge holders broken and the usb port on the new printer won't accept a usb cable. It appears to be blocked by a cap insert over the connector prongs which will not come out. Any suggestions?
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