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Hi, I am having the same problem with my computer - I have a Photosmart Plus B210b that I bought in Russia about 2-3 years ago (now living in UK), I did the reset and now I'm stuck at the "Use SETUP cartridges" screen....printer and scanner have been rendered useless, and HP support in UK said there is no way to buy cartridges / no HP printer service centers...(((

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I am having the same problem, i bought a HP Officejet 4620 on ebay and the seller didnt send any setup cartridges.

please help me!! 🙂

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I am having the same problem, Got a hp photosmart 5514 product # cq183a model b111h as a gift with no set up cartridges and no way to Fix, please help ~ Tonie

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Hi,

 

I have the same problem ("Use SETUP cartridges") on my printer (HP deskjet 3070A) .

 

Can someone help me ?

 

Thanks in advanced

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I have the use setup cartridges error on a photosmart 5520e can you help please ---barnep
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@

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buy them there's no help.

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@JagK 

 

So is the printer in warranty? You can check by entering the serial no. below....

 

http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie&lc=en

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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@barnep 

 

Did you get any SETUPs in the printer box?

 

HP 178, 364, 564, and 862 Ink Cartridges - Which Cartridges Ship with the Printer? 

 

http://support.hp.com/us-en/document/c02067974

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.