06-20-2012 09:54 AM
Colors are not accurate, especially red - it is clearly a dull orange. My attempt to clean the printheads lead to this error message "The cleaning procedure could not be completed. Please contact HP Support." HP support is an impenetrable maze questions!
Have you run a catridge calibration or alignment?
I'd recommend looking at this article on steps on how to proced with those steps: http://support.hp.com/us-en/document/c02019145
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.