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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
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- Printer Ink Cartridges & Print Quality
- Why is my printer not printing in color?
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12-23-2015 01:31 PM
Mine is not printing in color either. I've checked my preferences on both my work and personal computer and both are set to "off" for grayscale. We've replaced the color ink cartridges (what a waste of time and money). It printed one sheet in color and never again did it.
It is a 3050A J611 Series, set to wireless printing. We operate Windows 7 Professional, 64-bit operating system.
I don't have the software setup on my work computer so I don't know how we would uninstall the software as someone advised in this forum, we just did a search for our printer and it connected.
12-23-2015 01:35 PM
Mine is not printing in color either. I've checked my preferences on both my work and personal computer and both are set to "off" for grayscale. We've replaced the color ink cartridges (what a waste of time and money). It printed one sheet in color and never again did it.
It is a 3050A J611 Series, set to wireless printing. We operate Windows 7 Professional, 64-bit operating system.
I don't have the software setup on our computers so I don't know how we would uninstall the software as someone advised in this forum, we just did a search for our printer and it connected.
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