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Honor Student
Posts: 2
Member Since: ‎12-06-2011
Message 1 of 21 (8,809 Views)

Why isn't my HP Officejet J4680 not connecting to wireless?

My operating system is Windows Vista. The printer was connecting to wireless before. I cannot figure what happened. I have tried everything several times. HELPPPP!!

Honor Student
Posts: 4
Member Since: ‎11-29-2011
Message 2 of 21 (8,794 Views)

Re: Why won't my HP Officejet J4680 connect to wireless?

I am having the same problem> it was working before I downloaded a "critical"" update from HP. I didn''t get any responses ether.

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 3 of 21 (8,792 Views)

Re: Why isn't my HP Officejet J4680 not connecting to wireless?

From the front of the printer print a Wireless Network Test (Network menu).  Does it show as being connected to your network?

I am employed by HP

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Student
Posts: 1
Member Since: ‎02-16-2012
Message 4 of 21 (8,576 Views)

Re: Why isn't my HP Officejet J4680 not connecting to wireless?

Don't know about that guy, but I'm having the same problem...only its only happening on one of my computers(predictably the one I need to connect to the printer the most for fax storage).

 

Did the network test page, and the printer is definitely connected to the network, passes on all fields with an excellent signal strength.  The computer, during the setup detects the printer, but will not connect to it.

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 5 of 21 (8,563 Views)

Re: Why isn't my HP Officejet J4680 not connecting to wireless?

Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...

What does it say?

I am employed by HP

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Honor Student
Posts: 1
Member Since: ‎04-08-2012
Message 6 of 21 (8,385 Views)

Re: Why won't my HP Officejet J4680 connect to wireless?

i've been troubleshooting for 2 hours...can someone help? 

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 7 of 21 (8,379 Views)

Re: Why won't my HP Officejet J4680 connect to wireless?

What router?  What operating system?

I am employed by HP

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Top Student
Posts: 6
Member Since: ‎04-09-2012
Message 8 of 21 (8,364 Views)

Re: Why isn't my HP Officejet J4680 not connecting to wireless?

I am struggling with a similar problem. My printer recognizes the network (using set up wizard) but keeps giving an "incorrect passphrase" message when I enter the correct passphrase set up for the router. I have tried many many times and it will not work.  Any suggestions ?

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 9 of 21 (8,360 Views)

Re: Why isn't my HP Officejet J4680 not connecting to wireless?

Sure, what router?  What kind of encryption (WEP, WPA, etc)?

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
Honor Student
Posts: 2
Member Since: ‎06-02-2012
Message 10 of 21 (8,128 Views)

Re: Why isn't my HP Officejet J4680 connecting to wireless?

i installed a new wireless router and now i cannot get my printer to communicate.  the printer is showing that it is successfully connected to the network but i still cannot print. 

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