10-09-2012 08:03 AM
Up in left hand corner of display window of printer it registers 5 copies and I can not get it off this number. Please advise how to get it back to 1 copy.
10-09-2012 08:43 AM
Please follow the instructions here in order and answer all questions in detail.
If my post resolved your problem, please mark it as an Accepted Solution .
I worked for HP but now I'm retired!
Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Note: There is a 97.2% (increasing) chance the information you seek is in the User Guide/Manual.