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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

wireless test results says my wireless radio on hp printer is turned off?

HP Recommended

Did you turn it back on?  Did you try?  Info is in the User Guide.

 

Press the Wireless button to view wireless status and menu options.
• If the printer has an active connection to a wireless network, the printer display will show Connected and the printer’s IP
address.
• If wireless is disabled (wireless radio off) and the wireless network is not available, the display screen shows Wireless
Off.
• If wireless is enabled (wireless radio on) and you do not have a wireless connection , the display screen shows that it is
either in the process of Connecting or Not Connected.

 

Reset the printer back to Network Defaults.   In the User guide also...

 

Restore network settings to default settings.
The printer will disconnect from the network. To reconfigure the wireless printer
settings, see Connect a new printer.
1. Press the Wireless button to display the Wireless
Menu.
2. From the Wireless Menu, select Settings.
3. From the Settings menu, select Restore Defaults.
4. Confirm selection to restore defaults.

 

 

Status now?

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