-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Won't print in color
Create an account on the HP Community to personalize your profile and ask a question
05-01-2016 12:54 PM
I just bought a officejet pro 6830 e al in one printer and I can't get it to print in color. I can copy in color by manually hitting color and all my test prints come out ok too. I even tried cleaning printhead. My operating system is a Mac OS X 10.11 El capitan. Can anyone help with this issue.
Solved! Go to Solution.
Accepted Solutions
05-02-2016 10:16 AM - edited 05-02-2016 10:18 AM
@mzacc, Welcome to the HP Community,
I saw your post about how you're unable to print in color, from your Officejet 6830, and wanted to share my own suggestions with you. See the link and steps below and try them. You should be able to print in color afterwards. 🙂
- Here are some other suggestions I have to try from the Mac:
- Reset the printing system
- Restart the Mac
- Download and install the full driver: HP Officejet Pro 6830 e-All-in-One Printer series Full Feature Software and Drivers
- In addition, download this driver: HP Printer Drivers v3.1 for OS X
Click the "Accept as Solution" if the issue has reached a resolution! Hit the thumbs up below to like my post or show thanks to me for lending a hand! 🙂
Have a great day:D
I work on behalf of HP
★Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
05-02-2016 10:16 AM - edited 05-02-2016 10:18 AM
@mzacc, Welcome to the HP Community,
I saw your post about how you're unable to print in color, from your Officejet 6830, and wanted to share my own suggestions with you. See the link and steps below and try them. You should be able to print in color afterwards. 🙂
- Here are some other suggestions I have to try from the Mac:
- Reset the printing system
- Restart the Mac
- Download and install the full driver: HP Officejet Pro 6830 e-All-in-One Printer series Full Feature Software and Drivers
- In addition, download this driver: HP Printer Drivers v3.1 for OS X
Click the "Accept as Solution" if the issue has reached a resolution! Hit the thumbs up below to like my post or show thanks to me for lending a hand! 🙂
Have a great day:D
I work on behalf of HP
★Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Didn't find what you were looking for? Ask the community