all in one 4630 - printer goes offline despite a wifi connection

[eleanors]

I installed the HP4630 drivers on my Windows 10 laptop, it says it's all connected to wifi per the test pages.  As soon as I attempt to print it tells me the printer is "offline" to the right of the description.  I've spent 2 hours trying to resolve.  The "Connect" selection under "Printer" is not allowing me to depress.  I'm at my witts end 

[RnRMusicMan]

Hi @eleanors,

Welcome to the HP Forums! 

I saw your post on how you cannot print with your HP Officejet 4630, on Windows 10. And, I am happy to help! 

Please try the steps within this guide, Printer is Offline (Windows). Also, take a look through this guide,  Printer Does Not Maintain Wireless Connection.

If this, or any of the posts on this thread, has helped you to resolve the issue, please click on Accept as Solution on said post. To show that you 'like', or are thankful of my post, kindly click the thumbs up below. If there is anything else I can do to help, please be sure to let me know!

Hope these guides help! 🙂

[eleanors]

Thanks. I'm heading to the US this morning so will try it when I get back.   I've uninstalled and reinstalled the SW about 6 times now and it just won't work  I hope you have the magic solution 

[RnRMusicMan · Accepted solution]

Hi eleanors,

You are welcome! 

Please keep me posted on the progress, once you have the time. 

If you are able to reach some resolution, please click on Accept Solution. If you appreciate my help, please click on the thumbs up icon. Both icons are below this post.

Hope this works! 🙂