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‎07-25-2016 10:00 AM - edited ‎07-25-2016 10:03 AM

HP Recommended
Product: HP Deskjet Ink Advantage 3545
Operating System: Microsoft Windows 10 (64-bit)

all photos that i print are all reddish in color.i have tried re align,print quality diagnostic page, clean ink cartidges and clean printer but it still has the same outcome.also when i do align ink cartridges and clean ink cartridges  the colors are perfect and doesnt have a red blemish on them.Also ink cartridges are full.

6 REPLIES 6

‎07-26-2016 09:02 AM

HP Recommended

Hey @frostyfrank,

 

Welcome to the HP Support Forums!

 

I understand that you are having some issues with the print quality when printing photos from your Windows 10 PC to your Deskjet Ink Advantage 3545 All-in-One Printer. I can help you with that, however I am going to need some clarification first. Please let me know the following:

  • The type of photo paper you are using.
  • If you have this issue when using other photo paper.
  • The program you are printing from.
  • If you have this issue when printing photos from other programs.

Once I know this I will be better able to assist you.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

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‎07-31-2016 03:12 AM

HP Recommended

1. im using an hp paper

2.yes,everything i printout has a reddish hue in it.

3.im always using windows photo viewer.

4.i dont use any other programs other than photo viewer

 

and sorry for the late reply.thanks

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‎08-01-2016 09:50 AM

HP Recommended

Alright, I still need some clarification.

  • Do you have this issue when printing from other programs?
  • Do you have this issue when printing on regular paper?

Once I know this I will be better able to assist you.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
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‎08-02-2016 06:07 AM

HP Recommended

only on photo viewer.when i use paint it prints out normal.

its also normal when i use paint with normal bond paper

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‎08-02-2016 06:46 AM

HP Recommended

If you are able to print correctly in other programs, that would mean there's an issue with a setting within Photo Viewer, rather than with the printer or print system.

 

This document outlines how to remove a yellow tint from Photo Viewer on Windows 7, which is not quite what you are describing, but I hope it points you in the right direction. Please let me know the results after following the above.

~DocCottle
I work on behalf of HP


Please click “Accept as Solution ” below the post that solves your issue to help others find the solution.

Please click the Thumbs up icon below to say “Thanks” for helping!
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‎08-04-2016 03:53 AM

HP Recommended

your link is broken..ill use other programs instead of photo viewer.thanks for your help

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