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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Canon MG6320 printer suddenly stopped being recognized by HP compter.  Printer shows wifi complete. computer rejects printer as invalid.

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HP Recommended

Hi @DEWY24,

 

Welcome to the HP community. I reviewed the post about the canon printer not working with the Hp computer on a wifi network. It states that the printer is offline. I will assist you here.

 

Good description of the issue. 😉 Kudos to you for that. 🙂  Is the computer working fine and going online? If it is, I request you to contact Canon support to get the situation corrected as this is a canon printer and they have the technical expertise for helping you with their own product.

 

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂  Please reach out for any issues and I'll be there to assist you. 🙂

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.

 If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. 🙂

Take care now and have a splendid week ahead. 🙂

DavidSMP
I am an HP Employee

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