03-14-2012 05:43 PM
HP Offisejet 5610 All in one printer suddenly displays Cartridge Error. Refer to device documentation to troubleshoot. Any suggestions? Troubleshooting hasn't resolved the issue. Thanks.
Solved! View Solution.
Re: cartridge error refer to device documentation to troubleshoot
03-15-2012 04:06 PM
Problem solved after cleaning cartridge contacts. Thanks.
03-15-2012 03:42 PM - last edited on 04-19-2016 09:13 AM by OscarFuentes
Please go through the troubleshooting steps in the following link
Although I am an HP employee, I am speaking all this from my own experience and not for HP.
04-29-2013 07:41 AM
@ Arthtarul- I will need a little more information in order to help out. Is this the entire error message that is displaying on the printer? What model of printer do you own? And are you using genuine non-refilled HP ink? Is the printer plugged directly into a wall outlet? This reason I ask this is because if the printer in not plugged in properly that can cause false error messages on the device. If you do have the same printer that is listed in the link above; have you tried those steps listed ? Have you tried replacing the cartridges in the printer?
08-23-2013 08:59 AM
can u help my hp J3508 having cartridge error and ask to refer device documentation for troubleshooting
Have you tried cleaning the cartridge contacts?
I am speaking for myself and not for HP. Twitter: @Ciara_B_HP
03-12-2014 12:25 PM
I'm having the same problem with my HP Officejet 5610 All-in-One. "Carterage error: incorrect carterage" which makes no sense because it was the correct carterage yesterday and ever earlier today. Tried cleaning, but to no avail. All I've seen is people with the same question, not an answer. Can anyone help?