01-20-2014 06:37 PM
Welcome to the HP Forums! What kind of issue are you experiencing with your printer? If you would like to "Clean the Printheads" on your printer, then follow this HP document on Troubleshooting Print Quality Issues.
If you would like to "Clean the Rollers" on your printer, then please follow this HP document on Printer Does Not Pick Up or Feed Paper.
Please let me know if this answered your questions.
- Using HP Diagnostic Tools for HP Printers in Windows
- Printer Problems after Upgrading to Windows 10
- Print Jobs Stuck in Print Queue (Windows)
- Resolving 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error
- 'Offline' Printer Status Message Displays (Windows 10)