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Student
Posts: 1
Member Since: ‎12-03-2010
Message 1 of 2 (1,969 Views)

default print tray keeps reverting to Tray 1, asking for glossy paper on HP P3015

We have a new HP P3015 at work, and a few days ago it started defaulting to Tray 1, and asking for Glossy paper.  I have followed all onscreen instructions for changing print tray multiple times, and tried hard booting the printer a couple of times.  There is no paper in Tray 1, and it is shut.  For each print job, I must walk over to the printer and press OK to change print trays, and OK again to print.  How can I clear these settings so that the printer will revert to printing from Trays 2 and 3 without having to walk over and change it for every job?

 

It also started printing much more slowly that when we first set it up a couple of months ago.

 

 

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Student
Posts: 1
Member Since: ‎06-23-2016
Message 2 of 2 (124 Views)

Re: default print tray keeps reverting to Tray 1, asking for glossy paper on HP P3015

I have the same problem except for the glossy paper. 

Even i f I chose tray 2 manually, the printer attempts to pick paper from tray 1 and give error message when there is no paper there. 

 

You seemed to have posted this question a few years ago. I wonder if you ever managed to fix this problem. 

 

I am following.

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