09-11-2009 11:47 PM
09-12-2009 11:28 AM
To reset your printer do this. Of course you will have to set up the printer again, however you may also have to re-install the software on your computer.
Follow these steps to reset the printer to the factory default settings:
1. Verify that the printer is powered on.
2. Press and hold down the Report Page button.
3. While holding down the Report Page button, press the Cancel button three times.
4. Release the Report Page button.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
09-23-2009 01:38 PM
09-24-2009 10:51 PM
I found some old notes -- not sure if this will work. Turn the printer off and unplug the power supply. Press and hold the power and cancel button while plugging in the power supply.
If that doesn't work, I'll keep looking.
( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
+ Click the White Kudos star on the left as a way to say "thank you" for helpful posts.
10-03-2009 05:02 PM
12-08-2010 10:39 AM
I just had online chat with HP support about resetting admin password on deskjet 6980. After he checked with his supervisor the response was that the printer would have been replaced if it was on warranty and that there is no way to reset the admin password. None of the methods suggested have any effect on the admin password. I did try the 0000 password in the Bluetooth authorization and it worked but that did not allow changes to anything else. In summary, if you have a 6980 printer with the "Admin Password : Set", there is no way to change any setting without the password and no way to reset the password. I also asked if flashing a new firmware might correct the problem...answer was no.
01-18-2011 01:39 PM
Press and hold POWER.
Press "X" (Cancel Print) the specified number of times (1)
Press RESUME/FF the specified number of times. (2)
1 2 --> ROM-Dump, P/C, Alignment-dates
Follow the instructions that print the contents of ROM and you can be found
I did it
02-13-2011 10:25 AM
This actually worked. I was searching the Internet for a long time and this last post from arekmal helped. Thanks so much. I posted other sequences I found on other forums for reference
> Test pages
> Press and hold POWER.
> Press "X" (Cancel Print) the specified number of times
> Press RESUME/FF the specified number of times.
> Release POWER
> X RESUME/FF Results
> 0 1 Flower picture (head first)
> 0 3 Alignment (calibration page)
> 0 4 P/C, Page count (diagnostic page)
> 0 7 Paper-indent-exactness?
> 0 8 Infinite "H" test
> 1 1 P/C, Page count, Paper-sizing-dates
> 1 2 ROM-Dump, P/C, Alignment-dates
> 2 0 Pen recovery diagnostic test: light
> cartridge cleaning
> 2 1 Pen recovery diagnostic test:
> Intermediate cleaning
> 2 2 Pen recovery diagnostic test: Intensive
> 3 0 Duplex test
> 3 1 Duplex test on 970Cxi
> 3 1 Flower picture continued
> 4 1 Cartridges identification-dates / filler
> 8 4 Nozzle pattern test
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