10-30-2012 11:18 AM
error message on officejet 6500a plus is --there is a problem with the printer. refer to printer documentation 0x61000016
what does that mean? i can't find the solution anywhere!
i have had only bad luck with all aspects of this printer combo. any help at all?
10-31-2012 12:04 PM
That usually means something is wrong with the hardware of your printer. I have included a document that could assist fixing your issue.
Let me know if this helps.