07-04-2014 10:37 AM
I don't know why you need to change email address to access photosmart essential. Phosmart essential has been replaced with a new phoduct called HP Photo Creations. You can download new product from the following link:
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.