05-05-2011 11:36 PM
Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth?
The diagnostics at http://www.hp.com/go/tools may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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