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Student
Posts: 1
Member Since: ‎08-13-2010
Message 1 of 5 (16,353 Views)

how to cancel print job?

My HP 1200 won't stop printing.  It started printing gobbydygook - 1 line a page - and it won't stop.  The document has been deleted on my computer, and the printer ran out of paper.  Two weeks later, when I add paper, it starts over again.  I unplugged it, and replugged it and it still wants to print this.  What do I do?

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Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 2 of 5 (16,348 Views)

Re: how to cancel print job?

Make sure the document is really deleted in the print queue.  You did not say what operating system, I'll assume some Windows.

 

Start > Control Panel > Printers.  Double-click the printer, select File > Cancel all print jobs.

 

Now, restart your PC.

 

Finally, turn off the printer, unplug power from the back of the printer (not the wall), wait 30 seconds and plug back in and turn on.

I am employed by HP

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Student
Posts: 1
Member Since: ‎08-28-2015
Message 3 of 5 (8,490 Views)

Re: how to cancel print job?

when i go to print my printer says it has to finish a print job.  How do i cancel the old print job?

Student
Posts: 1
Member Since: ‎03-28-2016
Message 4 of 5 (4,261 Views)

Re: how to cancel print job?

Can you advise how to cancel printing. I have switched it off but when switch on it keeps repeating the same page.

Student
Posts: 1
Member Since: ‎06-03-2016
Message 5 of 5 (2,597 Views)

Re: how to cancel print job?

It keeps printing a statement ordered from bank over and over.  Using all my ink.  Where do I go on my screen (have new Windows 10) and Toshiba PC.?

Thanks,

Oldlady4

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