Post new question
Question
Reply
 
Student
Posts: 1
Member Since: ‎01-26-2012
Message 1 of 11 (18,982 Views)

how to reconnect the wireless to my HP Photosmart C4385 All-in-One

How to I reconnect my HP Photosmart C4385 All-in-One Printer-Scanner-Copier

Reply
0
Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 2 of 11 (18,953 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Get the latest software for your printer from the "Support & Drivers" link at the top of this page.  Run the software, choosing "Wireless" or "Network" installation type when it asks.

 

Make sure that USB cable is not connected when you start the software.   The sofware will ask you to insert a USB cable temporarily to commnunicate your network info to your printer.  Insert it and remove it when the software instructs.

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
Student
Posts: 1
Member Since: ‎09-02-2012
Message 3 of 11 (18,552 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Provost
Posts: 12,756
Member Since: ‎07-30-2012
Message 4 of 11 (18,549 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One


kmjpy wrote:

how to reconnect the wireless to my HP Photosmart C4385 All-in-One


Read above.

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .
I worked for HP but now I'm retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Note: There is a 96.8% chance the information you seek is in the User Guide/Manual.
Honor Student
Posts: 2
Member Since: ‎10-22-2013
Message 5 of 11 (16,349 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

We just chnage the wireless router at our house and thus have a new wireless password.  How do I getb that new information into C4385 so we can print wirlessly again?

Retired
Posts: 16,806
Member Since: ‎09-03-2013
Message 6 of 11 (16,344 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Hi indyohio1192

 

On page 24 of the manual it  will provide how to restore the network defaults.

http://h10032.www1.hp.com/ctg/Manual/c01153752.pdf

 

This url shows you how to setup the wireless.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=59171&tmp_task=useCategory&cc=us&dlc...

 

If you need more assistance just let me know.

 

 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Honor Student
Posts: 2
Member Since: ‎10-22-2013
Message 7 of 11 (16,342 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Still confused.  Prinetr was set-up and working fine yesterday.  ATT came in and put in new wireless router and new password to wireless.   I am trying to make that chnage to the C4385 Printer.  Neither link helped me with that?    Do I just need ot reinstall the whole printer again?

Retired
Posts: 16,806
Member Since: ‎09-03-2013
Message 8 of 11 (16,338 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Hi indyohio1192

 

When you have a new router you have to restore the printer defaults and setup the wireless again on the printer. After restoring the printer network defaults you can uninstall and reinstall the printer software.

This will put you on the new routers network settings and you will be able to print over the network.

 

If you need more assistance just let me know.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Student
Posts: 1
Member Since: ‎10-22-2013
Message 9 of 11 (16,324 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

Thanks this worked great. What will I have to do wiht laptops min the house to reconnect wiht printer??
Retired
Posts: 16,806
Member Since: ‎09-03-2013
Message 10 of 11 (16,321 Views)

Re: how to reconnect the wireless to my HP Photosmart C4385 All-in-One

[ Edited ]

Hi DanH1962

 

With other computers you would just run the uninstall and reinstall the printer again through the software. Should find the printer since already on the network.

 

Here is a url to uninstall the software.

http://support.hp.com/us-en/document/c02259020

 

Here is a url to install the software.

http://support.hp.com/us-en/document/c02283937

 

Hope this helps.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation