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‎02-24-2017 09:16 PM

HP Recommended
Product: hp3520 deskjet
Operating System: Microsoft Windows 10 (32-bit)
Printer will not print straight from scan. Copy to print no computer involved or required. Was doing it now it will not. Ie using the printer as a photocopier.
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-25-2017 08:19 PM

HP Recommended

The troubleshooting steps in the document here may help resolve your Deskjet 3520 not properly printing black or color.  Do all the steps in order.  Does the test page printed in Step 6 print properly?  If that page prints properly but print from your computers does not work then running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.  Download and run the HP Print and Scan Doctor.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


View solution in original post

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3 REPLIES 3

‎02-25-2017 01:10 PM

HP Recommended

Are there any error messages on the printer or computer screen?  Does the printer go through the motions but the paper is blank?

 


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No

‎02-25-2017 08:00 PM

HP Recommended
Goes through the motions but the paper is blank. Also tried to print from computer, either will not print or test print is only in one colour. But if I use another laptop it prints. But either alone or on the main computer I am having problems.
Was this reply helpful? Yes No

‎02-25-2017 08:19 PM

HP Recommended

The troubleshooting steps in the document here may help resolve your Deskjet 3520 not properly printing black or color.  Do all the steps in order.  Does the test page printed in Step 6 print properly?  If that page prints properly but print from your computers does not work then running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.  Download and run the HP Print and Scan Doctor.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


Was this reply helpful? Yes No
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