Question
Reply
 
Honor Student
Posts: 2
Member Since: ‎05-23-2012
Message 1 of 4 (316 Views)

hp 5440 will not print color

My son sent me his hp 5440 inkjet printer.  I have windows xp.  I downloaded the drivers from HP and installed on my computer, but the printer will not print color.  I have checked and made sure that grayscale in unchecked in the printer properties. Ink levels show about 3/4 for the black and about 2/3 for the tri-color.   Any advice on what is wrong and how to fix it.. Any help is greatly appreciated...

Reply
0
Associate Dean
Posts: 6,864
Member Since: ‎12-02-2008
Message 2 of 4 (307 Views)

Re: hp 5440 will not print color

Hi, take a look at this HP diag link.

Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" below to say “Thanks”!
I am a volunteer posting here on my spare time.
Honor Student
Posts: 2
Member Since: ‎05-23-2012
Message 3 of 4 (301 Views)

Re: hp 5440 will not print color

I did the print test where you hold the power button and the cancel button..There was no color on the test page at all..What should my next step be?

Associate Dean
Posts: 6,864
Member Since: ‎12-02-2008
Message 4 of 4 (297 Views)

Re: hp 5440 will not print color

Try cleaning the color cartridge, see this HP link.

Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" below to say “Thanks”!
I am a volunteer posting here on my spare time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation