03-05-2013 05:34 PM
Purchased a new hp 61 cartridge for my deskjet 2050 j510a series, when I installed it I get an error message that says ink cartridge not compatiable....what is the problem...?
03-06-2013 02:34 AM
Hi, have you tried the usual troubleshooting like cleaning the cartridge & reseating it?
More details in the link below.....
- Using HP Diagnostic Tools for HP Printers in Windows
- Printer Problems after Upgrading to Windows 10
- Print Jobs Stuck in Print Queue (Windows)
- Resolving 'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error
- 'Offline' Printer Status Message Displays (Windows 10)