04-02-2014 09:15 AM - edited 04-02-2014 09:16 AM
I'm having problems printing A4 borderless from my Mac (10.8.5) to my HP Officejet Pro 8600 Plus.
I'm able to select A4 Borderless in the paper settings and in layout I have selected 'Border - None'.
When I go to print the job it shows up in the printer que and looks like it has processed fine but nothing happens.
Thanks in advance.
04-03-2014 10:24 AM
I understand you are unable to print an A4 borderless project. I can see from the specifications that A4 borderless is a supported paper size. I can't help but wonder, what program are you printing from? Can you try using a different program?
Are you able to print other paper sizes or on A4 with a border from the program you are currently using?
Please perform these few tests and let me know. I will gladly return and help determine what is causing the issue, and more importantly resolve it.
I work on behalf of HP
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04-04-2014 07:07 AM
Thanks for your reply.
Its inDesign CS6 I'm using but I also tried printing a pdf file using Mac Preview with the same problem.
I can print A4 with a border.
We only have A4 paper but I'll try and source another size of paper and give that a go over the weekend.