hp deskjet 1050 only printing from PDF

[david0000]

Have dowloaded driver for hp deskjet 1050 but the printer will only print from PDF files noe excel etc

[Dvortex]

Hello, @david0000 - Hope you are well 🙂
 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

Going through your post, I understand that your printer is not printing from some of the applications. Let’s start by clean installing the printer. Here are the steps:
 

• First, unplug the USB cable from the printer if present.
• Go to Control panel – Programs and feature – Select all the HP Deskjet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
• Restart your computer.
• Now click http://ftp.hp.com/pub/softlib/software12/COL32611/al-109412-3/DJ1050_J410_1313-1.exe to install the software.
• Connect the USB cable if prompted and follow the on-screen instructions to complete the installation.

Now, restart the PC and then try printing from Excel and other programs and check. Make sure to change the printer to the newly installed printer.

Please let me know if this resolves the issue, or if you require further assistance!

Cheers 🙂

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