07-11-2011 01:40 PM
i just replaced my ink cartridge from hp ink to a new hp ink, same brand and # as the original one. clear tap has been removed and the ink will only print from the new color cartridge not the new black cartridge. please help!
07-14-2011 04:04 AM - last edited on 04-18-2016 01:15 PM by OscarFuentes
Are you using Vista by any chance?
Have you tried cleaning the cartridge?
Please let me know how you get on
I am speaking for myself and not for HP. Twitter: @Ciara_B_HP