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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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my hp envy 4500 status is offline how do i change to online

1 ACCEPTED SOLUTION

Accepted Solutions
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Thanks,I got it going.H.P. DOCTOR found my CODE. I never put one in so BEATS ME how they got one in the DAMMMMM thing in thr first place. (lol) MARCY

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10 REPLIES 10
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If your computer OS is Windows XP or Vista go to Printers & Faxes
Right click on the Printer Icon (Envy 4500)
Select Printer Online
If the OS is Win 7 or Win 8 go to Device and Printers
Right click on Printer icon (Envy 4500)
Click on See What's Printing
In the new window click on Printer menu
If Use Printer Offline is check un-check it by clicking on it
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Hi rrivashp

Just wondering if vthapa's suggestion solved your issue?

Thanks

Ciara

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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mY ENVY 4500 SAYS IT IS OFF LINE ALSO AND THE USE PRINTER OFFLINE IS NOT CHECKED ANY IDEA OF HOW TO GET IT BACK ONLINE

 

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Please download Psdr from the link below
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-126353-1&cc=us&dlc=en&lc=en...

Run the tool and it will tell you where the issue is and need to work accordingly..
HP Recommended

I cannot get my printer to be "online"  when I select properties the Print Offline is not selected.  I have Windows 8 and HP Printer Envy

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How to make it stay instead turning off every few min,s

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Did U get it going  ?? I cant make mine stay on----HELP PLEASE

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I uninstalled the printer and just reinstalled it fixed my problem. After that the printer did a update since then I had no problems.

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Thanks,I got it going.H.P. DOCTOR found my CODE. I never put one in so BEATS ME how they got one in the DAMMMMM thing in thr first place. (lol) MARCY

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