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HP Recommended
8720

Attempted to print report and no choices were presented to choose 2 side printing.  Pls advise what needs to be reinstalled to correct.

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Accepted Solutions
HP Recommended

Please read this post then provide some details.  What operating system?  What driver settings for color and media type?  Duplex printing is not available if photo or transparency media are selected, and may not be an option if Print in Grayscale, Black Ink Only is selected.

 

In recent versions of Windows you could go to the Devices and Printers folder, right click on the Officejet Pro 8720, select Printer Properties, Device Settings, Installable Options, set the Duplex Unit to Installed, Apply, OK.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

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HP Recommended

Please read this post then provide some details.  What operating system?  What driver settings for color and media type?  Duplex printing is not available if photo or transparency media are selected, and may not be an option if Print in Grayscale, Black Ink Only is selected.

 

In recent versions of Windows you could go to the Devices and Printers folder, right click on the Officejet Pro 8720, select Printer Properties, Device Settings, Installable Options, set the Duplex Unit to Installed, Apply, OK.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


HP Recommended

Thnax... advise was helpful...originally I made wrong selection of 8720 ( Fax)  rather than just 8720.  Can duplex now.

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