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Honor Student
Posts: 2
Member Since: ‎08-10-2010
Message 1 of 21 (26,757 Views)

officejet 6500 wireless reset?

My husband messed up our printer by trying to connect his work laptop to home printer. I sure could use a hard reset. Anyone know the trick? We have an XP laptop officejet 6500 E709n

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Regents Professor
Posts: 4,502
Member Since: ‎11-17-2008
Message 2 of 21 (26,743 Views)

Re: officejet 6500 wireless reset?

Press the Setup Button>Network Setup>Restore Network Defaults. That should reset the network settings so that you can connect the printer to another wireless network.

I am an ex-HP Employee. Currently inactive on the forum.
Honor Student
Posts: 2
Member Since: ‎08-10-2010
Message 3 of 21 (26,697 Views)

Re: officejet 6500 wireless reset?

no buttons will press, cancel light just flashes and i get diff errors like replace ink, or out of paper when it doesn't apply. I'm looking for a HARD reset....but thanks

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 4 of 21 (26,691 Views)

Re: officejet 6500 wireless reset?

Unplug power from both the wall and the printer for 5 minutes.  After that, hold the # and 6 keys while powering back on.

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Student
Posts: 1
Member Since: ‎10-21-2010
Message 5 of 21 (26,391 Views)

Re: officejet 6500 wireless reset?

That operation performs a partial reset.  Did not solve chronic problems.

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 6 of 21 (26,374 Views)

Re: officejet 6500 wireless reset?

OK, do the same thing with but use # and 9 keys.  This is a HARD reset.

I am employed by HP

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Student
Posts: 1
Member Since: ‎11-18-2010
Message 7 of 21 (26,107 Views)

Re: officejet 6500 wireless reset?

Thank you for this reset. The control panel had locked up solid, and none of the keys would respond until I had carried out this reset proceedure.

Many thanks

 

Student
Posts: 1
Member Since: ‎01-28-2011
Message 8 of 21 (25,299 Views)

Re: officejet 6500 wireless reset?

how to full fatory rest for my Officejet 6500? this machine has been an all in one mess since day one, it is simply a single seater plane sold as A 380?

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 9 of 21 (25,277 Views)

Re: officejet 6500 wireless reset?

Hard reset - turn it off, hold # and 9 keys while turning back on.

I am employed by HP

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Honor Student
Posts: 2
Member Since: ‎05-25-2011
Message 10 of 21 (23,125 Views)

Re: officejet 6500 wireless reset: Ink System Failure

I have tried the #6 and #9 to reset my printer, but it keeps coming back with the error message "Ink System Failure". I left it off (unplugged) overnight, tried again this morning. 

 

Once it goes into this error message (no message #), no buttons will work.

 

What else can I try?

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