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Honor Student
Posts: 3
Member Since: ‎04-15-2012
Message 1 of 8 (6,664 Views)

officejet 6600 unable to connect to wireless network

officejet 6600 unable to connect to wireless network - wizard indicates it may be a MAC address filtering issue (diagnostics results show "No Filtering -------- FAIL"), but I've checked my verizon routers webpage and MAC authentication is disabled.  I've tried moving the printer closer to the router to ensure that it isn't a signal strength problem - no change.  Is there any other reason the printer might not connect to the network? 

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Provost
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Member Since: ‎08-19-2009
Message 2 of 8 (6,655 Views)

Re: officejet 6600 unable to connect to wireless network

[ Edited ]

Verizon routers are problematic:  http://support.hp.com/us-en/document/c02986958

I am employed by HP

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Honor Student
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Member Since: ‎04-15-2012
Message 3 of 8 (6,652 Views)

Re: officejet 6600 unable to connect to wireless network

[ Edited ]

Thanks for the reply.  I'd found that posting  you sent the link to - http://support.hp.com/us-en/document/c02986958

 

My 6600 isn't even getting an IP (it indicates "IP: No Link"), so I can't follow the directions from that posting.

 

I've spent an hour on the phone with a nice HP rep who indicated that I needed to speak with my Verizon tech support.  Verizon tried a couple of things (although they said it was not their responsibility), but with no success.

 

I think this printer is going back to the store, and I'll get a Canon.

Teacher
Posts: 229
Member Since: ‎02-03-2011
Message 4 of 8 (6,649 Views)

Re: officejet 6600 unable to connect to wireless network

Open the configuration pages within the router's embedded web server. Look for something called a DHCP client list. Is the printer listed? If it is, can you ping it by IP and/or host name from any of your client computers?
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Honor Student
Posts: 3
Member Since: ‎04-15-2012
Message 5 of 8 (6,645 Views)

Re: officejet 6600 unable to connect to wireless network

Thanks - but the printer does not show up in the client list.  

Student
Posts: 1
Member Since: ‎07-04-2014
Message 6 of 8 (1,979 Views)

Re: officejet 6600 unable to connect to wireless network

my Officejet 6600 is not connected to my lap top computor. It was at one time,but is no longer. How can I re-connect?

Provost
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Member Since: ‎07-30-2012
Message 7 of 8 (1,975 Views)

Re: officejet 6600 unable to connect to wireless network

Have you tried to reinstall the printer from scratch?   You need to verify the printer is connected to your router's SSID with a valid IP address.

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If my post resolved your problem, please mark it as an Accepted Solution .
I worked for HP but now I'm retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Note: There is a 96.8% chance the information you seek is in the User Guide/Manual.
Student
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Member Since: ‎04-19-2015
Message 8 of 8 (1,082 Views)

Re: officejet 6600 unable to connect to wireless network

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