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Student
Posts: 1
Member Since: ‎05-05-2013
Message 1 of 2 (136 Views)

officejet pro 8500A will not power up PLEASE HELP

the indicater lioght comes on and stays on but the unit will not power up or off. I have tested the power supply and  it has the correct voltage output  Hopefully some one can help.

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Dean
Posts: 10,484
Member Since: ‎07-30-2012
Message 2 of 2 (128 Views)

Re: officejet pro 8500A will not power up PLEASE HELP

With the power light on, disconnect the power cord from the wall outlet and wait 10 mins.  Reconnect and try.

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