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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-18-2014 10:44 AM

HP Recommended

I followed the unplug while on and plug in again process.  Worked great.  Even plugged it back into the same plug strip.  

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‎09-22-2014 12:30 PM - edited ‎09-22-2014 12:53 PM

HP Recommended

please send me solution for vertical black lines when copying.  I have unplug for more than 5 minutes and black vertical lines are still there.  Very frustrating.  I am plugged into direct outlet as well.   

 

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‎09-22-2014 01:04 PM

HP Recommended

I fixed it by cleaning the white scanner bar with a flashlight.

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‎09-24-2014 07:16 PM

HP Recommended

I had the same issue. I just cleaned the copy surface with my good quality eyeglass cleaning kit and no more problem.

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