04-25-2011 02:15 PM
I get a paper "upside down" insert photo paper with glossy side facing down error message printing a check and when I reinsert it exactly the way it was before and press the "ok" button it prints correctly. Is it having difficulty recognizing the "check" type paper?...I think this could be a settings issue but I don't know what setting to put it on to fix this issue.
04-25-2011 02:29 PM
I would suggest selecting "plain paper" as the media type.
Bob Headrick, HP Expert
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04-25-2011 02:56 PM
Also it is asking to verify the paper is facing face down and if so hit "ok"......when I do this it prints properly but one check at a time and have to reload the paper each time. There must be some fix for this.....some box I need to check or uncheck or something.....