Posts: 1
Member Since: ‎01-20-2014
Message 1 of 2 (272 Views)

printer connection

I keep loosing connection with my printer which is a HP Photosmart C4500 series. The status keeps reading off line. Has anyone got a suggestion I am also running windows 8

Posts: 12,137
Member Since: ‎07-30-2012
Message 2 of 2 (257 Views)

Re: printer connection

Wired or wireless?  Please explain in detail your installation and troubleshooting you have done.

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I worked for HP but now I'm retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Note: There is a 96.8% chance the information you seek is in the User Guide/Manual.
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