printer doesn't print with ink.

[Miffy82]

I bought a printer from Amazon last year but I have never convinced it to print in black and white, I can get it to print in colour but the colours are not true (like a photo negative) It seems to connect to the computer ok, I installed the ink cartridges that came with it and they seem to click in fine they register that they are both full on the printer. But when I go to print something it will suck through the relevant number of sheets and behave like it is printing but there is no ink on the paper when it comes out. So far I have just changed print to a colour so I can get a print (don't do too much printing) but this is less than ideal and quite frustrating.

Can someone tell me what the problem is and how to fix it.

I really don't want to have to replace my new printer!

Thanks.

[sandytechy20]

@Miffy82

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting print quality issues on HP Deskjet 3630 printer.

I would like to help you out with this issue today.

• Check estimated ink levels.
• Replace any low or empty ink cartridges.
• Align the ink cartridges.
• Clean the ink cartridges.

Click here to refer the document and perform troubleshooting steps to fix this issue.

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out

Cheers