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Honor Student
Posts: 3
Member Since: ‎11-12-2011
Message 1 of 5 (1,529 Views)
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printer offline

my HP Deskjet F4500 wireless will not work, the blue wireless light flashes on and off.

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Re: printer offline

If your new router supports WPS, use that.  See page 5 of the manual: http://h10032.www1.hp.com/ctg/Manual/c01859574.pdf

 

If it does not support it, you will have to re-run the software to connect the printer to your new router.  Do not use the CD (ever, CDs are almost always outdated), get the latest software for your printer from the "Support & Drivers" link at the top of this page.

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Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 2 of 5 (1,489 Views)

Re: printer offline

Was it ever connected to your network?  What happened?

 

Get the latest software for your printer from the "Support & Drivers" link at the top of this page.  Run the softare and choose "Network" or "Wireless" when it asks what kind of installation you want. 

I am employed by HP

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Honor Student
Posts: 3
Member Since: ‎11-12-2011
Message 3 of 5 (1,469 Views)

Re: printer offline

I know the problem, just not how to sort it . Got a new router so password is different so will not connect to network. tried re installing with disc and it says " you have a more up to date instalation " then finishes , I need to be able to enter my new password somewhere.

Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 4 of 5 (1,466 Views)

Re: printer offline

If your new router supports WPS, use that.  See page 5 of the manual: http://h10032.www1.hp.com/ctg/Manual/c01859574.pdf

 

If it does not support it, you will have to re-run the software to connect the printer to your new router.  Do not use the CD (ever, CDs are almost always outdated), get the latest software for your printer from the "Support & Drivers" link at the top of this page.

I am employed by HP

Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
Honor Student
Posts: 3
Member Since: ‎11-12-2011
Message 5 of 5 (1,355 Views)

Re: printer offline

All sorted now thanks

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