Post new question
Question
Reply
 
Honor Student
Posts: 3
Member Since: ‎06-25-2014
Message 1 of 3 (291 Views)

printer offline

I continue to have my printer (HP 4630) status as "offline". I have tried turning my Lenovo All-in-one, my Netgear router and the printer off and turning them back on in different sequences. I have even left all of them off over night but with no satisfactory results. Can you provide guidance on this?

Reply
0
Provost
Posts: 12,787
Member Since: ‎07-30-2012
Message 2 of 3 (289 Views)

Re: printer offline

How is the printer connected wired or wireless?  OS of computer? 

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .
I worked for HP but now I'm retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Note: There is a 96.8% chance the information you seek is in the User Guide/Manual.
Honor Student
Posts: 3
Member Since: ‎06-25-2014
Message 3 of 3 (259 Views)

Re: printer offline

It is wireless.. and it's on the #%$@ 8.1

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation