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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-19-2017 12:27 PM

HP Recommended
Product: HP 3636 all in one printer
Operating System: Other

RE:  HP 3636 All In One Printer  

we first tried loading this printer onto my wife's windows with absolutly NO success.

now we have an apple macbook pro and once again we are unable to load this printer on this computer either.

it should be noted that although the printer is a hp 3636 when you begin loading it the screen says hp 3630 yet neither printer loads.  also i have tried wireless usb connection.  any help you can provide would be greatly appreciated.  thank you in advance.

1 REPLY 1

‎02-20-2017 11:38 AM

HP Recommended

Hi @Tom1213

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are unable to install the printer on your computer.

 

I’d love to help!

 

Follow the steps in the below article and check if it helps.

 

http://hp.care/2mflusp

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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