HP Support Forums

Join in the conversation.

Post new question
Posts: 1
Member Since: ‎09-20-2012
Message 1 of 2 (5,509 Views)

the printer says remove and check color cartridge.

I have a HP Photosmart C4180 printer. I just put brand new ink cartridges in it today and it still says "Remove and check color cartridge."


Now what?

Posts: 27,168
Member Since: ‎11-17-2008
Message 2 of 2 (5,502 Views)

Re: the printer says remove and check color cartridge.

The troubleshooting steps in the document here may resolve the issue.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button ------------V

If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation