vertical lines on photos

[Brutus47]

for many years I have printed excellent photos, recently when printing a thin black vertical line printed in several places on the photo.  I have cleaned the heads and still get the same results.  How can I get back to a clean photo print?

[8lives]

Take a look at step 9 in this link.

[Brutus47]

I apologize for taking so long in getting around to this.  I have followed step 9 through step 13 and still have vertical lines on photos.

The lines do not appear on 8 1/2 x 11 printed documents, only on photos

Is there anything else I can try?

Thank you

[8lives]

If the warranty is over you can try removing & soaking the printhead. (see youtube)

[Brutus47]

thank you, I will try and let you know

[Brutus47]

I followed instructions to the t and still have the line on photo paper only.

Do I need a new printer?

[8lives]

Did you run a cleaning cycle after?

[Brutus47]

yes, and align

[8lives · Accepted solution]

Then a new printer is required.

[Brutus47]

Thanks so much for your help.  I was trying to avoid a new printer.