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Student
Posts: 1
Member Since: ‎03-20-2017
Message 1 of 2 (48 Views)

when printing and copying it runs a page through blank and sends a message to clear the paper jam.

Product Name: workforce WF-2630
Operating System: Microsoft Windows XP

I recently purchased this little guy and was working great.  When I copy or print it will runn a piece of paper about 2/3rds the way through and then gives a error message" Paper Jam.  Remove and reload the paper."  There is no paper to remove.  I have looked through the machine carefully and found nother and have not ripped paper in the machine.

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Provost
Posts: 29,244
Member Since: ‎11-17-2008
Message 2 of 2 (27 Views)

Re: when printing and copying it runs a page through blank and sends a message to clear the paper ja

[ Edited ]

This is an HP forum, for issues with the Epson WF-2630 you may have better results in the Epson support site here.

Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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