why do I get HP CUE-Scanning Flow Component has stop working?

[obeshisendo]

sorry for the mistake its HP Photosmart C4280 All-in-One Printer id try ur link and still same problem

[pcwizard]

Hi obeshisendo, 

Follow the steps below, and let me know what happens?

Step one: Clear temp directory

1. Type %temp% in the run or search for programs and files field
2. Highlight all the files in this folder, and then press the delete key to delete. If you get a message that the file is in use you will need to skip this file(s).
3. Continue with Step 2 below

Step two: Downloaded and extracted to your system:

1. Download the full feature software and drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-49256-3&cc=us&dlc=en&lc=en&...=

2. Once the download is finished double click on the file to extract the software.

3. When the installation window opens press the cancel button to stop the installation

4. Type %temp% in the run or search for programs and files field

5. Look for, and open the folder starting with 7z (Example: 7zS2356)

6. Right click on the folder, and select Copy

7. Close that window, and all your open windows, and then in the middle of the desktop right click your mouse, and select Paste. This will move the 7z folder to your desktop.

8. Open the 7z folder you just copied to your desktop

9. Open folder Util

10. Open folder CCC

11. Run the uninstall_L4

12. When the uninstall has completed restart the computer

13. Run Disk cleanup from Accessories\ System Tools folder under all programs

14. Download and install the latest version of Adobe flash player

http://www.adobe.com/support/flashplayer/downloads.html

 15. Open the 7z folder, and then double click on the Setup.exe file which will be toward the bottom of the open window. Follow the on screen instructions to reinstall your printer.

Let me know if you are able to successfully install the software and driver, and are able to print & scan?

[obeshisendo]

i try ur instruction but still same problem.... i have lots of scanning to do... i try reinstall my OS to xp vista and windows 7 and still same problem....

[obeshisendo]

why does hp encounter this kind of problem im iritated having this kind of problem and yet again my other hp printer also have this kind of problem too even if i bring my printer to my friends and install the printer still same problem. ......... if this doesn't fix within this month i guess i just have to change other brand and not recomend hp to other people coz they may experience this problem also :smileysad:.... by the way thanks for he help

[pcwizard]

Hi obeshisendo, 

What happens when you attempt to make a standalone copy from the printer?

You might be facing a hardware failure with the printer. Let me know what you find out?

Follow the steps below to check the WIA Service:
1. Type services.msc in run or search program and files
2. Scroll down to the WIA Windows Image Acquisition
3. Make sure that this service is running. Click Stop, and then Restart to make sure
4. Restart the computer

Restart the Dependencies services:
1. Click on Start, in Search box type “services” without quotes.
2. Scroll down until you see Windows Image Acquisition (WIA).
3. Double click on it and go to the tab called Dependencies.
4. 2 services should be listed.
5. Exit that window and look for Remote Procedure Call (RPC).
6. Make sure it’s on manual or if it is on Auto, just leave it. Make sure the service is started though.
7. Go to Shell Hardware Detection and Double click.
8. Set the Start up Type as Manual and hit Apply.
9. You should be able to Start the service by hitting Start.
10. Now you are done and the Twain Manager should be working and not give you an error. This should fix your problem

[obeshisendo]

still no use sir still same problem also my HP photosmart 2710 all in one also had this issue

[obeshisendo]

today i just buy new windows xp and win vista.... 1st i just install my new win vista in my laptop and try again the instruction you gave but still same problem.... but when i change it to win xp its all K okay now i can run scan picture and documents. is it compatibilty issue to win vista?  i dont know how or why but i used all oroginal cd of windows vista but only xp can be use to activate the scan now, i dont know the reason behind this..... before i was using xp i can scan images but when upgrading to vista this problem appears but when rolled back to xp suddenly xp got eoors like vista too... but now that i buy new cd's of vista and win xp only xp had a good installation in my printer.... i hope this error wont appear no more coz im having headache with this,,, by the way thanks for the help sir appreciate it a lot.......

[pcwizard]

Hi obeshisendo,

No, there should be no issue using this printer in Vista. I am glad to hear you did get the printer working. Have a wonderful day.

[obeshisendo]

thanks PC wizard i try to re install my vista the one i usually use and try one more time your instrction with services .msc and it work great now........ thanks for the help and i will give 2 thumbs for you i dont know why it happens but im glad it work smoothly now thanks thanks for the help......... i try my other hp 2710 all-in-one..... two thumbs up for you

[pcwizard]

Hi obeshisendo, 

Glad to hear everything is working. Have a wonderful day.