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Student
Posts: 1
Member Since: ‎08-03-2011
Message 1 of 3 (1,455 Views)

why does black print come out blue??

My HP Photosmart Premium C309 printer is destroying all my expensive photo paper flyers by not printing in black - where black print should be, everything comes out a pale medium blue. I've tried re-installing the program, unplugging and shutting down, etc. PLEASE HELP ME....QUICK! THANKS!!    

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Provost
Posts: 20,467
Member Since: ‎08-19-2009
Message 2 of 3 (1,428 Views)

Re: why does black print come out blue??

Black ink cannot be used on photo paper.  It must be created using color inks.  Make sure your color inks are full.

 

Also, you must use HP photo paper or you will get odd results.

I am employed by HP

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Student
Posts: 1
Member Since: ‎09-19-2015
Message 3 of 3 (257 Views)

Re: why does black print come out blue??

Why are my email messages in black are printing in blue?  I  ran  a "Printer Test Page" and it printed in  black.

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